FREE SHIPPING IN THE US ON ORDERS OVER $75 W/ CODE FREE SHIPPING

Question 1

USPS SHIPPING TIMES

Answer

As a standard, all US orders are shipped via first class mail. Dependent upon proximity, these shipping times vary between 3-5 business days. International orders may be subject to additional fees and customs processing, increasing the shipping time to 2-5 weeks. In order to get an estimate of when your pieces will arrive, combine your expected shipping time to the production time.

Question 2

HOW WILL I KNOW WHEN MY ORDER SHIPS?

Answer

An email containing tracking information will be sent to you when the shipping label is created. You can check the status of your shipment here.

Question 3

PRODUCTION TIMES

Answer

Immediate attention will be given to your orders as soon as it has been processed. The length of time for production will vary depending on whether you have ordered one of our beautiful pieces or have selected to have a piece custom made. Standard pieces will generally be ready to ship with 1-2 days whereas a custom order may take up to 5 days to complete.

Question 4

CAN I CHANGE AN ORDER BEFORE IT SHIPS?

Answer

Any changes to orders must be completed within 12 hours of originally placing an order, as we strive to get your pieces to you as soon as possible so that they may be worn and enjoyed.